Privacy Policy
1. Introduction
AIVERSITI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI education services.
By using our services, you agree to this Privacy Policy.
2. Information We Collect
Information You Provide:
- Name, email, phone number, WhatsApp number
- Payment and billing information
- Learning progress, course completion, and certificates
- Messages and feedback you send us
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Location data (based on IP address)
- Cookies and tracking technologies
Information from Third Parties:
- Social media platforms (Facebook, Instagram)
- Payment processors (JazzCash, EasyPaisa, Stripe, PayPal)
- Advertising platforms (Meta, Google Ads)
3. How We Use Your Information
We use your information to:
- Provide access to courses, masterclasses, and educational content
- Process payments and manage your subscription
- Send course updates, reminders, and educational content
- Respond to your questions and provide support
- Improve our platform and personalize your experience
- Send marketing communications (with your consent)
- Run targeted advertisements
- Comply with legal requirements and prevent fraud
4. How We Share Your Information
We do not sell your personal information.
We share information with:
- Service Providers: Payment processors, email services, hosting providers, learning platforms, Zoom
- Advertising Partners: Meta (Facebook/Instagram), Google Ads
- Community Platforms: WhatsApp and Facebook (when you join our groups)
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information (with some exceptions)
- Opt out of marketing emails
- Withdraw consent at any time
- Object to certain types of processing
To exercise your rights, contact us at: privacy@aiversiti.com
6. Data Security
We protect your information using:
- Encryption (SSL/TLS)
- Secure data storage
- Access controls and authentication
- Regular security audits
- Secure payment processing
However, no method is 100% secure. Keep your password confidential and report suspicious activity immediately.
7. Cookies
We use cookies for:
- Essential website functionality
- Analytics (Google Analytics, Facebook Pixel)
- Advertising and remarketing
- Personalization
You can control cookies through your browser settings, but disabling them may affect website functionality.
8. Data Retention
We keep your information:
- While your account is active
- For 5 years after course completion (learning records)
- For 7 years (payment records for legal/tax purposes)
- Until you unsubscribe (marketing data)
- As required by law
9. International Transfers
Your information may be transferred to and stored in countries outside Pakistan, including the United States and the European Union. We ensure appropriate safeguards are in place.
10. Children's Privacy
Our services are not for children under 16. We do not knowingly collect information from children under 16 without parental consent.
If you believe we have collected information from a child under 16, contact us immediately at info@aiversiti.com.
11. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy. When we do:
- We’ll post the updated policy on this page
- We’ll update the “Last Updated” date
- For major changes, we’ll notify you by email
Continued use of our services means you accept the updated policy.
13. Your Regional Rights
Pakistan: We comply with Pakistani data protection laws.
EU/EEA (GDPR): You have additional rights including the right to lodge complaints with supervisory authorities.
California (CCPA): California residents have rights to know what information is collected and to opt-out. We do not sell personal information.
14. Contact Us
For questions, concerns, or to exercise your rights:
Email: privacy@aiversiti.com
Website: www.aiversiti.com
Address: AIVERSITI , Model Town LahoreĀ